Problems installing RH A.S 2.1 on ML570 Server

[Edwin Ruiz_2]

Hi!
I want to install Red Hat Linux A.S 2.1 on one HP Proliant ML570, but i get a message that there are not Hard disk for partitions. Is there other steps that i need to follow for install that server. Pls help me

[Martin P.J. Zinser]

Hello Edwin,

how are the disks attached to your server?

Direct attached (IDE or SCSI)?
Raid controller?
SAN?

Greetings, Martin

[Vernon Brown_4]

Did you first delete or resize existing partitions on your HD to make empty partitions for Linux. This is the first step in the install. I found that first step to be most difficult and dangerous. It is easy to loose your capability to duel boot back into your original operating system.

[Edwin Ruiz_2]

Thanx.. this is a new server ML570 with one SmartArray. i dont know if is a Diver problem. i have one RAID 1 on it

[Martin P.J. Zinser]

Hello Edwin,

maybe

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=354730

could be helpfull? Sounds exactly like your problem ;-)

Greetings, Martin

[Edwin Ruiz_2]

Ok! thanks I will try this ...

[Don_89]

This should be easy to fix, sounds like AS 2.1 isn't loading the correct scsi driver. Goto http://h18023.www1.hp.com/support/files/server/us/download/19863.html and create a controller driver disk, reboot your server with as 2.1 disc 1, at the prompt type ->
linux dd

During the install, it will prompt you to insert the driver disk into the floppy drive and the installer will detect your drives then..

[Edwin Ruiz_2]

Thanks Don.. i will try to this form too

[Edwin Ruiz_2]

I try all recomendations but i get the same problem...

[Don_89]

only other reasons i can think of is a SCSI terminiation issue... always good to re-check this..

otherwise could be bad hardware..

[Martin P.J. Zinser]

Hello Edwin,

* Can you see the device from the BIOS?
* What error message are you receiving exactly
(this should contain the device it is trying to read the partition table off)?

Greetings, Martin

[Vitaly Karasik_1]

Two recommendations:

- try install from RHEL2.1 Q3 update CDs
- type "fdisk -l" in the shell window during installation - do you see any disks?

Rgds,
Vitaly

[Jeroen Peereboom]

L.S.

* Did you specify in the Rom based setup utility that you want to install Linux?
* Why don't you try to install Windows and see if Windows has access to the disk. If so, you know it's not a hardware problem.

JP

[Stuart Browne]

From the description given thus far, it definately sounds like you've not used the correct 'cciss' driver during the install-boot process.

Quick check. Do you know if your SmartArray is a 6xxx or 6xx series of controller (U320 RAID) ? If it is, then this is definately the issue.

The appropraite drivers and documentation on how to use them are available for download from the HP site, right here infact:

http://h18023.www1.hp.com/support/files/server/us/download/19863.html

The one-step back:

http://h18023.www1.hp.com/support/files/server/us/locate/88_3990.html

Lists all the RHAS2.1 drivers for the ML570 (G2) platform.

[Jeroen Peereboom]

Stuart,

do you think there's a difference between the official Red Hat CD's (no updates) and the latest download(Q3 update) with respect to the required disk driver?

JP

[Vitaly Karasik_1]

cciss was updated in rhel2.1 update 3 http://www.redhat.com/docs/manuals/enterprise/RHEL-AS-2.1-Manual/release-notes/RELEASE-NOTES-U3

[Steven E. Protter]

Red HAt AS 3 also clears up this issue.

SEP