Red Hat AS 3.0 & DL 360 G4 Smart Array 6i Controller Problem

[Vinod_22]

I'm trying to install Red Hat Enterprise AS 3.0 on HP Proliant DL360G4 Server with Smart array Controller 6i, during the installation process the RedHat AS 3.0 is not able to detect the 6i controller, need help urgently.


Thank You


Vinod Pote

[Vitaly Karasik_1]

Do you use the latest RHEL3.0 update? The latest is Update 3.

May be you need to use HP drivers. Ooops! there is http://h18004.www1.hp.com/support/files/server/us/download/19967.html driver, but it's just RPM, and I couldn't see image for driver floppy.

Do you have SCSI or SATA disks?

According to HP certification matrix, Red Hat AS 3.0 & DL 360 G4 should work.

[Vinod_22]

HI Karasik,

Appriciates your response.

We Have 2*72GB Hot plug SCSI Drives. Any clue how to get RHEL Update 3?

Vinod

[Vitaly Karasik_1]

via RHN -- you may or

1) run "up2date" on your host

or

2) download RHEL3.0 upd3 ISO images from rhn.redhat.com

Of course, in both cases you need RH support contract

[HGN]

Hi

We had a similar issue on RedHat AS 2.1, when called HP they asked us to use Update 2 CD(not even Update 3 which was also there)The OS recognised the disks only with Update 2 and not with Update 1 or 3, so you might want to check with HP about which Update to use, also you need the driver for the array controller (driver diskette needs to be created before starting the os install)

Hope this helps rgds

HGN