rhn up2date registration error ES5

[Edgar Cabrera]

Hi,

Just got a new server Redhat ES5. Everything installed smooth except registration to rhn (up2date).
I know 443 port is open for outbound connections.
Here is the /var/log/up2date file.
[Mon Jun 21 11:30:30 2010] rhn_register
Traceback (most recent call last):
File "/usr/share/rhn/up2date_client/rhnregGui.py", line 1681, in callAndFilterExceptions
return function()
File "/usr/share/rhn/up2date_client/rhnregGui.py", line 324, in _chooseServerPageApply
rhnreg.privacyText()
File "/usr/share/rhn/up2date_client/rhnreg.py", line 270, in privacyText
return s.registration.privacy_statement()
File "/usr/share/rhn/up2date_client/rhnserver.py", line 50, in __call__
return rpcServer.doCall(method, *args, **kwargs)
File "/usr/share/rhn/up2date_client/rpcServer.py", line 202, in doCall
ret = method(*args, **kwargs)
File "/usr/lib/python2.4/xmlrpclib.py", line 1096, in __call__
return self.__send(self.__name, args)
File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1
ret = self._request(methodname, params)
File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 354, in _request
self._handler, request, verbose=self._verbose)
File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 171, in request
headers, fd = req.send_http(host, handler)
File "/usr/lib/python2.4/site-packages/rhn/transports.py", line 702, in send_http
self._connection.connect()
File "/usr/lib/python2.4/site-packages/rhn/connections.py", line 195, in connect
self.sock.init_ssl()
File "/usr/lib/python2.4/site-packages/rhn/SSL.py", line 76, in init_ssl
self._ctx.load_verify_locations(f)
OpenSSL.SSL.Error: []

[Mon Jun 21 11:30:48 2010] rhn_register updateLoginInfo() login info

Thanks,
Edgar

[Thomas Callahan]

Verify you have the OpenSSL packages installed, and also, if you are going through a proxy to the internet, you need to setup /etc/sysconfig/rhn/up2date with your proxy settings.

[Edgar Cabrera]

Thanks for your response,
The sshd service is running and openssl seems to be installed in the 'installed packages list'.
The server has open access to the internet (no proxy) ... Port 443 is open as well since I can telnet to rhn.
Can you tell me how to check on OpenSSL config files and/or how to make sure is working properly?

[Thomas Callahan]

You may have just happened to hit RedHat while their servers were having issues. This happens more often than they would care to admit.

I would try opening a console, and run "rhn_register" again, and see if the problem persists.

[Edgar Cabrera]

I just did and have the same problem. :(