This wed link would be helpful to you.
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07146&lc=enFor your information, you can skip the Steps 9 : Clearing the registry filters in XP, and try this instead of them.
-- > Download this patch < --
http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs This is a direct download link. This is a very small file to download. Double click on the downloaded file to run the patch. And then , restart the computer for the changes to come into effect.
If the issue does not resolved, continue with the rest of the steps.
Let me know the status
Good Luck !!