dvd drive

[marvin mackey]

My computer does not reconize the dvd drive, Aill the connections are correct. Can anyone help?

[Vibhor Kumar Agarwal]

Checked whether its disabled via BIOS or not.

[Venkatesh_16 · Accepted solution]

Hi there Marvin,

HP and Compaq Desktop PCs - CD or DVD Drive is not Detected
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07146&lc=en

PS: Steps outlined in the above site are common for all desktops.

HTH
Venkatesh

[MD1972]

This has happened to me as well. The only solution I have found is to reset the bios and use system recovery to start over. It's unfortunate too because you lose all of your data. It has repeatedly happened to me. I wish HP could come up with a permanent fix for this!