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06-04-2021 04:40 AM - last edited on 06-04-2021 04:53 AM by Parvez_Admin
06-04-2021 04:40 AM - last edited on 06-04-2021 04:53 AM by Parvez_Admin
HP scanjet G2140
Estou entrando em contato referente ao HP scanjet G2140 que até então funcionava no Windows 7, mais com a atualização obrigatória para Windows 10 o scanjet G2140 não está funcionando.
Gostaria de saber se vcs tem a versão para Windows 10. Pois meu scanjet está em perfeito estado.
Segundo o suporte
Então quer dizer que perdi o meu scanjet g2140
Dessa forma recorer judicialmente falta de suporte do equipamento de vcs pelo direito do consumidor a partir que tenho o produto tenho que ter o suporte pois isso acaleta danos materiais é morais.
Pra mim o que poderia vcs fazerem já que está obrigando a comprar novo produto aceitar o antigo abater no valor, pois o produto está em ótimo estado, quem não tem o drive para atualizar são vcs
Google Translated:
I'm getting in touch regarding the HP scanjet G2140 which until then worked on Windows 7, but with the mandatory update for Windows 10 the scanjet G2140 is not working.
I would like to know if you have the version for Windows 10. Because my scanjet is in perfect condition.
According to support
So it means I lost my scanjet g2140
In this way, appeal in court for the lack of support of the equipment of you by the consumer's right, from which I have the product, I have to have the support as this entails material damages and moral damages.
For me, what could you guys do since it's forcing you to buy a new product to accept the old one down in value, because the product is in great condition, those who don't have the drive to update are you
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06-04-2021 04:55 AM
06-04-2021 04:55 AM
Re: HP scanjet G2140
Hi,
You have reached the wrong company for HP products (Laptops, Desktops, Printers)
For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]