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[Lisa C. Brown]

I HAVE GONE INTO ACCESSORIES AND MADE SURE MUTE WASNT ON AND VOLUME WAS ALL THE WAY UP.

I HAVE TURNED THE VOLUME ALL THE WAY UP ON THE RIGHT SIDE BUTTON.

[Rainald T]

Lisa,
most basic info missing:
a) Which type/model if computer,
n) which OS?

Unfortunately HP is not supportig us poor volunteers by providig Crystal Balls :-( :-(

TIA
Rainald
P.S. Pls refrain from writing in UPPER CASE only.
a) It's very hard to decipher;
n) in the world of e-commuiniations it means SHOUTING.