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Re: Booting problem in VAX VMS system V5.5-2

 
Volker Halle
Honored Contributor

Re: Booting problem in VAX VMS system V5.5-2

yogesh,

so there IS already an existing .QMAN$JOURNAL;1 file. You now also have to check, if there is maybe an old journal file:

$ DIR SYS$SYSTEM:SYS$QUEUE_MANAGER.QMAN$*/DAT/SIZ

I've also found out, where you've 'copied' the initial OPCOM messages from - you shouldn't being doing something like this ! See http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1317838

If ANAL/ERR/INCL=DISK did not find any errors, there weren't any disk errors reported today. You may need to either try ANAL/ERR/SINCE to see if there were ANY errors reported today or you would have to use /SINCE=dd-mmm-yyyy to start analysis at an earlier date.

Volker.
Lucky Regent
Frequent Advisor

Re: Booting problem in VAX VMS system V5.5-2

I executed this command :-
$ DIR SYS$SYSTEM:SYS$QUEUE_MANAGER.QMAN$*/DAT/SIZ

Directory sys$common:[sysexe]
sys$queue_manager.qman$journal;1
5322 4-may-2009 14:59
sys$queue_manager.qman$journal_old;1
no such file
sys$queue_manager.qman$queues;1
51 15-mar-1996

total 3 files

Error files are very large..so cound not write manually over here..

i have found some thing by doing so
$ANAL/ERR/SINCE=8-may-2009

large file output..
error type 05
extended sense data recceive
extended sense 00060070

Hakan Zanderau ( Anders
Trusted Contributor

Re: Booting problem in VAX VMS system V5.5-2

Ok, I'm jumping into this again......

I wouldn't trust your systemdisk....at all.
The reason is that "no such file" is reported on the journalfile.

The queuemanager found the file, but it din't exist on the disk, so it couldn't start

How many more ( important ) files are missing on your systemdisk ??

You can do a ANAL/DISK DKA0 to start with.

Hakan
Don't make it worse by guessing.........
Hakan Zanderau ( Anders
Trusted Contributor

Re: Booting problem in VAX VMS system V5.5-2

It's TIME for a backup before its TO LATE.

Hakan
Don't make it worse by guessing.........
Volker Halle
Honored Contributor

Re: Booting problem in VAX VMS system V5.5-2

yogesh,

look at this thread to try to decode the SCSI extended sense data:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1316612

Are errors only logged against DKA0: ? Or also against PKA0 ? From your analysis, there appear to have not been any errors since 09-APR-2009...

As there is no file associated with the sys$queue_manager.qman$journal_old;1 directory entry anymore, you could try to delete or remove that entry. This may allow you to start the QUEUE_MANAGER again.

As others have said, a standalone backup of this disk is strongly recommended as a first step before further attempts to recover.

Volker.
Lucky Regent
Frequent Advisor

Re: Booting problem in VAX VMS system V5.5-2

@ALL
Thanku for ur responses..

Here is the output of
$ANAL/DISK DKA0:
%analdisk-I-openquota, error opening quota.sys
-system-w-notsuchfile, no such file

%analdisk-W-FUTCREDAT, file(4407,27,1)[sys0.sysexe]AGEN$FEEDBACK.DAT;132
CREATION DATA IS IN FUTURE
%analdisk-W-FUTCREDAT, file(4407,27,1)[sys0.sysexe]AGEN$FEEDBACK.DAT;132
REVISION DATA IS IN FUTURE
%analdisk-W-FUTCREDAT, file(4408,39,1)[sys0.sysexe]PARAMS.DAT;132
CREATION DATA IS IN FUTURE
%analdisk-W-FUTCREDAT, file(4408,39,1)[sys0.sysexe]PARAMS.DAT;132
REVISION DATA IS IN FUTURE
%ANALDISK-W-BADDIRENT, INVALID FILE IDENTIFICATION DIRECTORY ENTRY
[SYS0.COMMON.SYSEXE]SYS$QUEUE_MANAGER.QMAN$JOURNAL_OLD;1
-ANALDISK-I-BAD-DIRFIDSEQ, INVALID FILE SEQUENCE NO. IN DIRECTORY FILE ID

%ANALDISK-W-LOSTHEADER, FILE(556,2,1)ERRLOG.SYS;1
NOT FOUND IN DIRECTORY
%ANALDISK-W-LOSTHEADER, FILE(7262,5,1)ERRLOG.SYS;1
NOT FOUND IN DIRECTORY
%ANALDISK-W-LOSTHEADER, FILE(7265,12,1)ERRLOG.SYS;1
NOT FOUND IN DIRECTORY
%ANALDISK-W-LOSTHEADER, FILE(7267,19,1)ERRLOG.SYS;1
NOT FOUND IN DIRECTORY
%ANALDISK-W-LOSTHEADER, FILE(4755,27,1)SYS0.SYSCOMMON.][SYSEXE]SYS$QUEUE_MANAGER.QMAN$JOURNAL_OLD;1
NOT FOUND IN DIRECTORY


====================================
===================================

to:-ANDERSON
please instruct me how could i take back...
any requirement i need to full fill before any backup..what actually i need to take a back and How???

=====================================
To:-VOlker
Ok .. i try to delete that file..
...
Hakan Zanderau ( Anders
Trusted Contributor

Re: Booting problem in VAX VMS system V5.5-2

Is there a tapestation connected to the system ?

Is there more than one VMS system around ?
( Its possible to make a backup over a network )

If no tapestation, is there a disk with enough free space to hold an imagebackup ?

We need to know exactly what we have to work with here.....

Hakan
Don't make it worse by guessing.........
Lucky Regent
Frequent Advisor

Re: Booting problem in VAX VMS system V5.5-2

Thanku Andersson:-

Yes, there is a tape station, last backup was taken in 2006 from that... we have 2 more VMS stations but no one working.. only this is in working condition..

we have tapes with backup...but these backups are of other system which is not working condition now... can we overwrite these tapes...

when we put a tape into tapedrive.. it makes that tape bad by taking reel out of case...and make it unusable...can we make this tape drive working...

please help???
Hakan Zanderau ( Anders
Trusted Contributor

Re: Booting problem in VAX VMS system V5.5-2

You MUST be more detailed when you describe your environment. If I were the one having problem and you were trying to help me......what info would you ask for ??

You have a possible broken tapedrive.

Could you supply the brand ? model ?
How is it connected ?

Don't take it the wrong way, we really want to help.

Hakan
Don't make it worse by guessing.........
Volker Halle
Honored Contributor

Re: Booting problem in VAX VMS system V5.5-2

yogesh,

you need some on-site help by someone, who is sufficiently knowledgeable with VAX hardware and OpenVMS !

Trying to help you fix this problem in a forum like this is only a waste of time for everybody involved. Diagnosing and fixing obvious hardware problems most likely needs 'physical presence'...

Volker.

Lucky Regent
Frequent Advisor

Re: Booting problem in VAX VMS system V5.5-2

To Volker:-

How can we get help from onsite.. do you know somebody who has sufficient knowledge of these systems and can help us..

any contact of anybody.. if you know somebody in INDIA that would be great but if this is not getting fix then i can take help from onsite too at our expenses..

Jon Pinkley
Honored Contributor

Re: Booting problem in VAX VMS system V5.5-2

yogesh,

By on-site, Volker means a real person that is at the location where the hardware is, so that person can touch it.

This person needs to also have knowledge of VAX/VMS, and preferably V5.5.

Do you have a phone book? Look up HP and give them a call.

Can some of the ITRC members in India provide Yogesh a phone number for HP service?

In my opinion, at this point, any advice you get from forum is as likely to cause harm as help.

Good luck,

Jon
it depends
Volker Halle
Honored Contributor

Re: Booting problem in VAX VMS system V5.5-2

yogesh,

http://welcome.hp.com/country/in/en/contact/phone_assist.html#section1

This is an offical HP WEB site, which lists phone numbers in India and even mentions 'VMS' !

Unix Server, Alpha Server, VMS, Nonstop, Storage, Networking

1800 425 8080, 91 80 25631911

Monday to Friday, 9:00am to 6:00pm

English and Hindi

Try that. Good luck,

Volker.
Lucky Regent
Frequent Advisor

Re: Booting problem in VAX VMS system V5.5-2

Thanku very much All of you...

Now i start trying to get somebody who can help me with this..

and i will share my seaching with you all if i would not able to get anybody or whatever will go...

thanku Volker..