NODE Subpkt Translation NOT supported

[Louann Duchemin]

Good Day,

When doing a DIAG/SINCE=today/out=temp.lis Got the follwing in the file:

NODE Subpkt Translation NOT supported

What causes this?

[Ian Miller.]

It may be that the version of DECevent you have does not know what do do with that entry in your log file. For certain AlphaServers you need SEA instead of DECevent. What version of DECevent (most recent is V3.4)? and what model of AlphaServer? What hardware is that error log entry from?

[Volker Halle · Accepted solution]

Louann,

this message is shown by DECevent, if it cannot decode information from a FRU (Field Replaceable Unit) errlog entry. The FRU table describes the adapters and interfaces in a system and is written to ERRLOG.SYS during system boot.

DECevent (current and last available version is V3.4) only supports the 'older' systems and therefore cannot decode FRU entries from newer system (anything EV6 or higher or ES/DS systems).

You need SEA (System Event Analyzer, previously called CA = Compaq Analyse) to translate errlog entries from more recent systems. SEA is part of the WEBES suite.

Analysis Service Tools download page:

http://h18023.www1.hp.com/support/svctools/

Volker.

[Louann Duchemin]

Thank you for the informaiton. The nodes are ES40's. That explains a lot.

[Ian Miller.]

parhaps you can find the time to assign some points and close threads. See
http://forums1.itrc.hp.com/service/forums/helptips.do?#33

[Louann Duchemin]

Thank you for the assistance.