rx2600 USB mouse disappears

[Kelly Cox]

I have an rx2600, vms 8.2-1, latest patches.
The mouse regularly quits working, sometimes i can un-plug the usb cable and plug it back in and it starts working. Other times i have to reboot VMS. REAL waste of time. Is this a usb driver issue? This has been the same with all 3 versions of VMS that I have had on this rx2600.

[Wim Van den Wyngaert]

Is your firmware up to date ?
Find 2nd occurence of rx2600 in http://h71000.www7.hp.com/doc/82FINAL/6676/ba322-90033.pdf

Are you using a specific software when it goes wrong ?

Wim

[Kelly Cox]

I'm just using the default X Motif with terminal windows. It looks like my system firmware is the latest.
system fw : 2.31
MP fw : E.03.13
BMC fw : 1.52
EFI fw : 1.22

I have the 8.2-1 official DVD distribution.
Is the firmware disc now labeled 'Operating Environments Update'???

[Ian Miller.]

There is newer MP firmware (not relevent to this but you may be interested)

http://www.openvms.org/stories.php?story=06/06/15/2772644

Latest firmware is
System Firmware 02.31, BMC Firmware 01.53

Release notes don't mention a problem like yours but it may help.

[Kelly Cox]

Thanks Ian, I had seen the notes on the BMC and MP firmware updates. I don't think they are relevant, and they are a PAIN to update.
I'm trying a THIRD mouse today and so far I've had zero failures.....I'm beginning to think the first 2 mice were flaky. Interestingly this mouse is a Microsoft optical. The last 2 were Compaq optical.

[Ian Miller.]

I find using the ISO image download that contains all the system, BMC and MP firmware the most straigtforward way. Its a lot easier than trying to get the ftp firmware method to work.

You may be on to something with using a different mouse.

[Kelly Cox]

Good news. It seems to have been 2 bad mice. Since changing to a 3rd mouse I have had NO TROUBLE.