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HP MyCD stops responding problem

 
Richard Hards
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‎05-29-2002 01:18 PM - last edited on ‎02-26-2014 07:51 PM by

‎05-29-2002 01:18 PM - last edited on ‎02-26-2014 07:51 PM by

HP MyCD stops responding problem

Following a reinstall of W98 on my Dell GX1 I have had problems with HP MyCD.

The application launches & appears to run normally, but fails (without posting an error message) as soon as either of the 3 main option buttons are clicked (Help & the update options, function properly).

I have followed the update link & downloaded and installed RecordNow which presents with the same problem.

I have followed the troubleshooting guidelines to verify my HP8220e installation, I have an ATI Rage Pro (not 128) running up to date drivers, I don't have SMARTVSD.VXD in IOSUBSYS, and when attempting to run RecordNow I have had an active Internet connection to prevent CDDB timeouts.

Any thoughts on the way forward would be VERY gratefully received.

Thank you

 

P.S. This thread has been moved from Disk to Optical Jukeboxes & Drives. -HP Forum Moderator

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