PCM4+ / no events

[IIPLMT]

Hi all,

We are using HP PCM+ 4.00.06.0628 version.

Since few days, we have an issue with events : we are no longer receiving events from Procurve switches.

Syslog seems to be OK.

On our Procurve switches, the snmp and syslog configurations are :

snmp-server community "XXXX" unrestricted                                         (A.B.C.D ==>  HP PCM Server IP Address)
snmp-server host A.B.C.D community "XXXX" trap-level all
snmp-server enable traps snmp-authentication standard
no snmp-server enable traps snmp-authentication extended
snmp-server enable traps startup-config-change
snmp-server enable traps running-config-change
snmp-server mib hpSwitchAuthMIB excluded

logging A.B.C.D                              (A.B.C.D ==> HP PCM Server IP Address)
logging facility syslog
logging severity warning
logging notify running-config-change transmission-interval 60

Show commands :

SW1# show snmp-server

SNMP Communities

Community Name MIB View Write Access
-------------------- -------- ------------
XXXX Manager Unrestricted

Trap Receivers

Link-Change Traps Enabled on Ports [All] : All

Traps Category Current Status
_____________________________ __________________
SNMP Authentication : Standard
Password change : Enabled
Login failures : Enabled
Port-Security : Enabled
Authorization Server Contact : Enabled
DHCP-Snooping : Enabled
Dynamic ARP Protection : Enabled
Dynamic IP Lockdown : Enabled
Startup Config change : Enabled
Running Config Change : Enabled
MAC address table changes : Disabled

Address Community Events Type Retry Timeout
---------------------- ---------------------- -------- ------ ------- -------
A.B.C.D XXXX All trap 3 15

Excluded MIBs

hpSwitchAuthenticationMIB

Snmp Response Pdu Source-IP Information

Selection Policy : rfc1517

Trap Pdu Source-IP Information

Selection Policy : rfc1517

SW1# show syslog config

Syslog Configuration

Syslog Facility : syslog
Syslog Severity : warning
Syslog System Module : all-pass
Syslog Priority Description :

Syslog Server Details

Syslog Server Address L4 Port Syslog Control Descr
----------------------------------- --- ------ --------------------
A.B.C.D UDP 514

My questions :

- do you have any idea for that issue ?

- how to test syslog and snmp configuration ?

- what are the best practices for snmp and syslog with Procurve and HP PCM ? What is the best configuration for HP procurve ?

Thanks in advance !!

L.

[IIPLMT]

No news for me ? :)

Thanks !

[TW_Nighty]

Hey,

Since you mentioned this issue started since few days.

i'm wondering what changed in your netwerk setup?

Sometimes if you create additional ip interfaces on your devices the snmp traps can be send using a different IP adres.

PCM will not recognize the device and  wil NOT list the events under your switch or device tree.

You can still however locate all the events your default agent received by going to:

->Agent groups ->default agent group.

click on tab Events.

this will show all received events even from devices that are not listed in your procurve environment or devices that are sending with unexpected IP adressen.

Regards,

Ton