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PCIe Riser problem

 
joesilver
Frequent Visitor

PCIe Riser problem

Hello everyone. I have a problem that I put a PCI Riser quad slim SAS board ( 875087-001) in the primary port of my ProLiant DL380 Gen10 server. I put the 2x8 x16 PCIe M.2 riser (877946-001) card in the secondary port.

The 877946-001 card has an HP NC552SFP 10Gb card in it which does not work in the secondary port. but if I put the card back in the primary port it works.

This is the error that ILO5 gives.

Slot Details SKU 614203-B21 Part Number 615406-001 Serial Number 5CF41201HG MCTP Status Enabled Type: PCIExpressGen3 Bus Width: x8 Length: Short Characteristics: Provides 3.3 volts. PCI slot supports Power Management Event signal. Bus / Device / Function 0xaf / 0x0 / 0x0

Is there a solution to the problem?

The server has 2 Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz processors.

2 REPLIES 2
Cali
Honored Contributor

Re: PCIe Riser problem

Well, this network card came onto the market in 2011 and is almost 14 years old.

It is also only listed as compatible up to Gen8 servers.

I don't think there is anything more that can be done.

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
support_s
System Recommended

Query: PCIe Riser problem

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