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10-11-2019 01:25 PM - edited 10-11-2019 01:34 PM
10-11-2019 01:25 PM - edited 10-11-2019 01:34 PM
status code : 0168
Hi Everyone,
I have a < ML310e Gen8 v2 server and it recently decided fail to POST after I tried to reboot the server.
It turns on for ~5 seconds, where I can see it's still only at 20% of the POST, doing CPU initialization. The Code at the bottom right of the screen reports 0168.
and Hear the sound of a continuous pep And then a black screen
battery is disconnected No Change
RAM changed was No changed
I unplugged the SPS-CABLE, TEMP SENSOR and no response
Thank you
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10-15-2019 09:45 PM
10-15-2019 09:45 PM
Re: status code : 0168
Hi,
1. Are there any errors in the IML?
2. Please clear the NVRAM. Steps are as mentioned below:
- Please power down the server
- Disconnect the power cable
- Press the power button for 10 seconds to power drain the server.
- Wear an Anti-static Band.
- Open the access panel of the server.
- Check the access panel for the system diagram.
- Look for system maintenance switch.
- Look for switch no. 6.
- Set the switch on "ON" state.
- Start the server.
- Wait for the message " system maintenance switch is On"
- Power down the server.
- Set the switch back to OFF state.
- Restart the server and check if the server is powering on.
3. Even reseating the CMOS battery could be done.
If the issue still remains then we might have to replace the systemboard for which you will need to log a case with HPE Support team.
Regards,
Shruthi (HPE Employee)
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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05-03-2020 10:42 AM
05-03-2020 10:42 AM
Re: status code : 0168
Hi. Started the server with the Switch 6 ON, but there was no difference. The server turned on, up to 20 % the VGA signal is lost.
On the motherboard are 3 leds on: 1 ambar near RAM slot, 1 green near the FAN1 slot and 1 gren near the FUSB2.
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05-24-2020 11:15 PM
05-24-2020 11:15 PM
Re: status code : 0168
Hi,
We would request you to log a case with HPE support team as part replacement might be required post the server logs are analysed.
Link to log cases: https://support.hpe.com/portal/site/hpsc/scm/home?ac.admitted=1470780193089.125225703.1938120508
BR,
Shruthi
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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03-03-2021 01:25 PM
03-03-2021 01:25 PM
Re: status code : 0168
I've had a similar issue and needed to place the RAM in the correct slots.
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06-22-2024 02:07 PM
06-22-2024 02:07 PM
Re: status code : 0168
Hi, you fix that error?
Did you find any solution on the issue?
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06-25-2024 03:09 AM
06-25-2024 03:09 AM
Re: status code : 0168
Hello @TamayoJJ,
Thank you for writing to us.
You might want to consider creating a new topic by utilizing the ""New Discussion"" button if you are facing any issues, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
