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03-08-2024 05:02 AM - last edited on 03-12-2024 09:40 AM by support_s
03-08-2024 05:02 AM - last edited on 03-12-2024 09:40 AM by support_s
Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
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03-08-2024 09:11 AM
03-08-2024 09:11 AM
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
Hello,
If there any third party components, remove them, perform the procedure and see if it makes a difference.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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03-08-2024 11:58 AM - last edited on 03-10-2024 11:30 PM by Sunitha_Mod
03-08-2024 11:58 AM - last edited on 03-10-2024 11:30 PM by Sunitha_Mod
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
@TVVJ Thanks for the answer !
But no, nothing like that. Just the Smart Array P420 and that's it.
I think it is the raid that is not working properly.
Although with the old processor everything is perfect !
I updated today including iLO, reset BIOS but it didn't help.
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03-11-2024 12:37 AM
03-11-2024 12:37 AM
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
Hello,
Please consider reseating components. Please check if the heatsink of the new processor is installed correctly and the array controller is properly seated along with the cache module and the cable connections from and to the drives.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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03-11-2024 01:18 AM
03-11-2024 01:18 AM
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
Hello !
Yeah, I've checked it 15 times.
even updated iLO to the latest version, but all these procedures did not help.
Can you please tell me if there is some software for hardware compatibility ?
I think there is something wrong with the raid controller.
The new processor consumes 2 times less electricity and I even think the controller is trying to take up the excess.
Could this be the case ?
And how to check it ?
I can't find any other options yet.
Thanks !
Translated with www.DeepL.com/Translator (free version)
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03-11-2024 04:19 AM
03-11-2024 04:19 AM
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
Greetings!
Please ensure that the BIOS is updated.
Are you using the embedded Storage Controller "HPE Dynamic Smart Array B120i Controller"? If yes, then check below web-link.
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04226727
Having said that, I do not see P420 listed in the server quickspecs or options part page.
https://www.hpe.com/psnow/doc/c04123182
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-11-2024 11:53 AM
03-11-2024 11:53 AM
Re: Problem with MicroServer Gen8 (E3-1220L v2, Smart Array P420)
Thank you for your reply!
Let me clarify that the BIOS is updated (the latest version from the official website is J06 04/04/2019).
I am also using the HPE Dynamic Smart Array B120i embedded controller.
It has an SSD disk installed on it for the operating system.
And you are right, I noticed that my P420 controller is not in the spec.
It's only a P222.
Apparently I have an incompatible microserver raid controller with the processor I'm using.
So my only option is to buy a P222 and try again with a different processor.
Although this incompatible raid works fine with a Celeron processor.
Thank you very much !