ProLiant MicroServer Gen10 Plus update problem.

[Ant-Z]

Hello,

i have problem with self-update of Intelligent Provisioning.

When it's start i see these problems:

After reboot, the update starts in the same place.

Anyone have idea, what i can do in this case ?

[BPSingh]

Greetings!

What is the Intelligent provisioning version that you are using?

If not running on latest revision, please update Intelligent Provisioning Recovery Media for Gen10 and Gen10 Plus to latest revison 3.86 and check the result. 

https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_d62bf09780d84fd58b4fb34411&tab=Fixes 

[Sunitha_Mod]

Hello @Ant-Z,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

[Ant-Z]

@BPSingh Hello,

now i have problem with installation of Provisioning Recovery Media like this:

[BPSingh · Accepted solution]

Greetings!

How can the installation media be connected? Is it done via iLO or by using a USB?

Please utilize the "USB Key Utility for Windows" to generate a bootable USB and verify the outcome.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_360731071b404454b454390208

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=sd00001085en_us&page=s_usbkey_util_concept.html

If you're mounting the image via iLO, please make sure that the encryption settings are configured for production.

Refer page 343. https://www.hpe.com/psnow/doc/a00092479en_us

If the problem continues, consider attempting version 3.86 and then assess the outcome.

[Ant-Z]

Hello,

Thank you for your help, now it's working. Before i used Rufus to create USB and that was problem.

[Sunitha_Mod]

Hello @Ant-Z,

That's awesome! 

We are extremely glad to know the problem has been resolved. 

[MarioMV]

Hello I have the same problem,  can you help me please 

I tried to do the same, but the page where I could download the Gen10 Service Pack for ProLiant from the HP page but the page gave me this problem and I couldn't make the USB KEY

We are sorry

HPE regrets it cannot process your request at this time.
Should you have any questions, you can contact us via email or live chat

[Sunitha_Mod]

Hello @MarioMV,

We regret the inconvenience caused. We would you to go through the link here and share the details, so the respective team can check and contact you further.