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SGLX serviceguardmanager

 
yilmazaydin
Trusted Contributor

SGLX serviceguardmanager

Hello. 

On the cluster nodes, the space in the /opt directory is rapidly filling up. We analyzed and realized that there are a lot of rest-logs* files in the /opt/hp/cmcluster/serviceguardmanager/rest/logs/ directory.

The contents of all the files are about the same:

2026/02/28 15:36:10,339 [RefreshDaemon] ERROR - [org.apache.log4j::writeLog] 2026-02-28 15:36:10.339 137 [com.hp.utils.CommandUtils] [method :: formNetworkData] [line :: -1] RestException [ex=java.lang.NullPointerException, id=999, additionalMsg=null]
2026/02/28 15:36:10,339 [RefreshDaemon] ERROR - [org.apache.log4j::writeLog] 2026-02-28 15:36:10.339 137 [com.hp.handlers.RefreshDaemon] [method :: run] [line :: -1] RestException [ex=java.lang.NullPointerException, id=999, additionalMsg=null]
2026/02/28 15:36:10,339 [RefreshDaemon] ERROR - [org.apache.log4j::writeLog] 2026-02-28 15:36:10.339 137 [java.lang.Thread] [method :: run] [line :: 825] RestException [ex=java.lang.NullPointerException, id=999, additionalMsg=null]
2026/02/28 15:36:10,487 [RefreshDaemon] ERROR - [org.apache.log4j::writeLog] 2026-02-28 15:36:10.487 137 [com.hp.utils.CommandUtils] [method :: formNetworkData] [line :: -1] RestException [ex=java.lang.NullPointerException, id=999, additionalMsg=null]

 

I tried to find the cause of the error and could only understand one thing - an error in receiving network data.

How can I fix this error or disable this service?

Regards, YA.

4 REPLIES 4
shiva_jr
HPE Pro

Re: SGLX serviceguardmanager

Hi @yilmazaydin , 
   Yes, there may be issue with network. I havn't went through this issue. But I believe the following steps may help you -
a. Run cmviewcl -v to view the cluster and verify
b. Run nwmgr command and verify each network interface and its status
   Ex. nwmgr -q -A id=lan0 
c. Check the network basics such as name resolution for peers, DNS and NTPs are working.
    Ex. nslookup <dnsIP address> or nslookup <peer hostname>
d. Verify the version and network configuration mis-matches on cluster nodes.

Regards,
Shiva_jr



I work at HPE
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yilmazaydin
Trusted Contributor

Re: SGLX serviceguardmanager

@shiva_jr Thank you for respond.

In our case we don`t use the serviceguard manager. Can you help me to disable this feature?

 

Regards, YA.

shiva_jr
HPE Pro

Re: SGLX serviceguardmanager

Hi @yilmazaydin , 

    As per my understanding, we can't disable the rest logs, but you can do the following to reduce the volume of generating logs-
a. Update the SGLX to A.15.30 or later, it fixes the old bugs on logs.
b. Ensure jetty-sgmgr service to be running state.
c. You can change the rootlogger option from ERROR to someother in log4j file, but the ERROR logs will not be recorded. I have no idea about how to do it.

Regards,
Shiva_jr



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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support_s
System Recommended

Re: SGLX serviceguardmanager

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