HPE Community
Server Management (Insight Manager 7)
1862961 Members
1957 Online
110446 Solutions
New Discussion

IM 7 Paging

 
Vivian Scheibel
Occasional Contributor

‎07-25-2003 11:04 AM

‎07-25-2003 11:04 AM

IM 7 Paging

I have a customer with the following issue:

We are having trouble with the modem paging aspect of CIM. The server will send an alert as it is supposed to once, but then the modem does not reset and the COM port stays open. Eventually either the port will reset on its own or we have to power cycle the modem. The modem is a US Robotics 33.6 external.

I have contacted our pager provider (Arch Wireless) and they have suggested that we add an extra Carriage Return at the end of the message to force the connection to close more cleanly. How would we go about doing this?

Thanks in advance for any help!
0 Kudos
1 REPLY 1
Gert Luyten
Respected Contributor

‎07-27-2003 05:50 AM

‎07-27-2003 05:50 AM

Re: IM 7 Paging

What does the Paging Status page tells you after running the Notification task?
Any errors after paging has finished?

IM7 will only communicate with Hayes compatible modems but I guess the USR 33.6 is compatible.
A Proliant a day keeps the competition away!
0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.