Insight Manager Java applett?

[Max Sand]

Hello,

I am trying to run compaq insight manager 7 2.1 on my pc through internet explorer connecting to another server.
It loads most of the page but unfortunatley not the applett in the middle. Is this a Java applett? What do i need to run this?
I have got the microsoft java installed on my ie6.0 and also sun jave, i have tried them both disabled and enabled and it still shows a small red x in the top left hand corner of the applett.
Am i missing some software?

Thanks

Gary

[Ian_4]

You need to get the Sun JPI 1.4.2 from http://java.com/en/index.jsp

Hope this helps.

[Max Sand]

Thanks for that but it still doesnt seem to be working,
Still just a small red cross in the top right hand corner, i have attached a screenshot of my settings just after i installed the latest version of Java as you advised.

Thanks

[Rob Buxton]

No, Insight Manager 7, all SP versions need JRE 1.3 variants.

Try removing all JRE's and then relogging onto IM, it will load the appropriate JRE.

Don't check the box for a particular browser. And check in Internet Options / Advanced that the "Use Java 1.xxx" is NOT checked. This means the application will use the JRE it requires rather than the Browser running a default JRE.

[David Claypool]

To be more specific, it is not just "1.3 variants." IM7 comes with a specific version of the JRE that it was designed with and for and the application enforces the use of that. It cannot be changed or altered. These versions are very specific, such as 1.3.1_02 and 1.3.1_08. I believe that IM7 SP2.3 is distributed with 1.3.1_08 and it enforces that version; it cannot be used with 1.3.1_02 or any other version.

When you start up IM7 in your browser, if it doesn't find the version of Java that it wants it will automatically initiate an install. With the symptom described above, there is something else going on if you are able to progress into the GUI and then get a red x.

To troubleshoot, set your security to Low and uninstall any and all versions of Java you may have. When you restart your system and attempt to connect to IM7, you must complete the installation of Java that it offers. Follow Rob's instructions about unchecking things and in the future you should be able to host multiple different versions of Java needed for different apps.

[Arthur_30]

Just so everyone is aware, when you let Insight Manager install this version of Java, it WILL break HP WebJetadmin as well as some other apps that use Java. Hopefully HP will figure this one out soon as I need both apps.

[David Claypool]

Java is designed to allow multiple versions of the applet be co-resident on a single system. In each Java control panel applet you have to un-check the settings under the browser tab and in JRE 1.4 or later under the advanced tab it must be set to "Use Java Plug-In Default" so it select the appropriate one for each applet. The only limitation is that you cannot change from one version to the other in the same browser instance (IM7 handles this by linking off to a new browser instance).

...and before a flame war is started, it's not our fault! Java is designed this way. In addition, changes between versions of Java have had the tendency to break applications designed under previous versions. Please note this is very common--not that Microsoft is always the best example of how to do things "right," but code changes were required in many applications crafted using the various Visual lanugages (Visual Basic, Visual C++, etc) to work with the updated runtimes supplied with Visual Studio .NET.