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HP DL560 G9 problem

 
Mastera
Advisor

‎05-26-2023 05:01 AM - last edited on ‎05-31-2023 09:54 AM by

‎05-26-2023 05:01 AM - last edited on ‎05-31-2023 09:54 AM by

HP DL560 G9 problem

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TVVJ
HPE Pro

‎05-29-2023 09:58 PM

‎05-29-2023 09:58 PM

Re: HP DL560 G9 problem

Hello,

You refer to the advisory titled "HPE ProLiant Gen9 Servers - Systems Configured With System ROM Version 2.70 or 2.72 May Experience Uncorrectable Machine Check Exceptions (UMCEs)" which recommends that the System ROM be a minimum of  2.74. 

Hence, it is recommended to update the server's BIOS to the latest version. 

Regards,



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BPSingh
HPE Pro

‎05-30-2023 08:03 PM

‎05-30-2023 08:03 PM

Re: HP DL560 G9 problem

Greetings!

This could more likely be a CPU issue. 

If the issue persists after BIOS update, collect Active Health System Log and log a support ticket for decoding the UMCE error. 

https://techlibrary.hpe.com/docs/iss/proliant_uefi/UEFI_Gen9_121417/s_download_AHS.html



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