ILO-2 Problem with virtuel media JAVA RED ''X''

[Daniel Leblanc]

I am getting a message of error,fro java but only for this action,i try remote console no problem,i upgrade the firmware,but problem still present.Look at image and tell if anybody got idee.

Daniel

[Daniel Leblanc]

I found this also in the log:
java.lang.UnsatisfiedLinkError: C:\Documents and Settings\XXXXXXXX\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied

[KarloChacon]

hi

- have you tried another server/PC to access that ilo?

- are you using IE 7 or 6?

- which java that server has?
this one
J2SE v 1.4.2_16 JRE
http://java.sun.com/j2se/1.4.2/download.html

- does server have the latest firmware for ilo2? 1.43?

which server by the way?

regards

[Daniel Leblanc]

- have you tried another server/PC to access that ilo?Yes tried many many Server/PC...still same problem

- are you using IE 7 or 6? IE 6

- which java that server has?
this one
J2SE v 1.4.2_16 JRE
http://java.sun.com/j2se/1.4.2/download.html
Yes,it is install
- does server have the latest firmware for ilo2? 1.43?Was 1.42,during the probleme resolving upgraded to 1.43, problem still present

which server by the way?Proliant DL 380 G5

[Daniel Leblanc]

LOG:

liveconnect: Invoking JS method: document
liveconnect: Invoking JS method: URL
basic: Referencing classloader: sun.plugin.ClassLoaderInfo@a8c488, refcount=1
basic: Added progress listener: sun.plugin.util.GrayBoxPainter@1efb836
basic: Loading applet ...
basic: Initializing applet ...
basic: Starting applet ...
basic: completed perf rollup
network: Cache entry not found [url: https://XXXILOSERVERNAME/vtd140p05.jar, version: null]
network: Connecting https://XXXILOSERVERNAME/vtd140p05.jar with proxy=DIRECT
security: Loading Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading SSL Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded SSL Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading Deployment SSL certificates from C:\Documents and Settings\YYYYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.jssecerts
security: Loaded Deployment SSL certificates from C:\Documents and Settings\YYYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.jssecerts
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment session certificate store
security: Checking if SSL certificate is in Deployment permanent certificate store
network: Connecting https://XXXILOSERVERNAME/vtd140p05.jar with cookie "hp-iLO-Login=00000000:QWRtaW5iY2s=:Ul91X2JldHRlcl8wMQ==:FDERT?&JJJUIKNGFYJJMKLJ"
network: Downloading resource: https://XXXILOSERVERNAME/vtd140p05.jar
Content-Length: 85,725
Content-Encoding: null
network: Wrote URL https://XXXILOSERVERNAME/vtd140p05.jar to File C:\Documents and Settings\YYYYYYYYY\Application Data\Sun\Java\Deployment\cache\6.0\9\2f1b7ec9-3160999b-temp
security: Loading Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loaded Root CA certificates from C:\PROGRA~1\Java\JRE16~1.0_0\lib\security\cacerts
security: Loading Deployment certificates from C:\Documents and Settings\YYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Documents and Settings\YYYYYYYY\Application Data\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Loading certificates from Internet Explorer TrustedPublisher certificate store
security: Loaded certificates from Internet Explorer TrustedPublisher certificate store
security: Validate the certificate chain using CertPath API
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The CRL support is enabled
security: This certificate does not have CRL extension
security: This certificate does not have CRL extension
security: Use CRL setting from certificate
security: The OCSP support is enabled
security: This certificate does not have AIA extension
security: This certificate does not have AIA extension
security: Use OCSP setting from certificate
security: No timestamping info available
security: Checking if certificate is in Deployment denied certificate store
security: Checking if certificate is in Deployment permanent certificate store
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/cdstart.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/cdstop.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/active.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/inactive.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fdstart.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fdstop.gif
basic: Loaded image: jar:https://XXXILOSERVERNAME/vtd140p05.jar!/com/hp/ilo2/virtdevs/fistart.gif
Exception: java.io.FileNotFoundException: C:\Documents and Settings\YYYYYYYY\.java\hp.properties (The system cannot find the path specified)
Checking for C:\DOCUME~1\YYYYYYY\LOCALS~1\Temp\2\cpqma-158f9d3.dll
DLL not present
Loading C:\DOCUME~1\YYYYYYY\LOCALS~1\Temp\2\cpqma-158f9d3.dll
java.lang.UnsatisfiedLinkError: C:\Documents and Settings\YYYYYYY\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.System.load(Unknown Source)
at com.hp.ilo2.virtdevs.DirectIO.(DirectIO.java:87)
at com.hp.ilo2.virtdevs.MediaAccess.devices(MediaAccess.java:183)
at com.hp.ilo2.virtdevs.virtdevs.ui_init(virtdevs.java:363)
at com.hp.ilo2.virtdevs.virtdevs.start(virtdevs.java:142)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
basic: Exception: java.lang.UnsatisfiedLinkError: C:\Documents and Settings\leblanc\Local Settings\Temp\2\cpqma-158f9d3.dll: Access is denied

[Terence Tsao]

Could you power off server and remove power cable ,wait 15 sec then power on server.
I thing maybe iLO os with some issue.

[Daniel Leblanc]

Done that already and problem still present.

TY anyway.

Daniel

[KarloChacon]

hi

let me ask you

that is for remote console right?

what about virtual media? same screen?

have you tried connecting a PC next to that server? Once I had a similar issue and it was the port for remote console that was blocked

regards

[Daniel Leblanc]

I tried 3 server in the same ip range and nothing i get the same answer from the logs.

Daniel

[KarloChacon · Accepted solution]

hi

Sorry I was confused

I can see in the picture you add it is the virtual media that is not working, Remote Console is working fine. Am I right?

this is the only advisory I can find
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01075687〈=en&cc=us&taskId=101&prodSeriesId=1146658&prodTypeId=18964

virtual was working fine? and suddenly this happens? or this is the first time using it?

I also know behind a firewall ilo can have weird behaviors

regards

[KarloChacon]

hi

is the issue fixed?

I see a 10 points?

please any update

[KarloChacon]

just in case

this is an workaround that acartes recommends

"""""
Boot the server with the iLO connectivity problem. Enter iLO RBSU using F8 (it presents during POST) and then reset iLO to defaults.

iLO resets after exiting iLO RBSU.

Wait 30 seconds after exiting, then reset the server again, enter iLO RBSU.
1) set the Administrator password
2) set the network port up.
3) Exit RBSU. iLO will reset again (network settings changes).

Wait 30 seconds, reset the host.
iLO displays the IP address during POST. Now try to reconnect using the new Administrator account credentials.

"""""

regards

[Daniel Leblanc]

The answer is java ultimate need 1.4.2_13,you may use 1.5 or 1.6,but if it doesn't work...!"/$%?&*() you absolute 1.4.2_13.

TY Karlo.

Daniel

[KarloChacon]

hi

oh God so java was the issue

cool

thanks for the points and feedback

[Daniel Leblanc]

It is plaisure to give it out points for all the help it is given.

Daniel