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Rilo2 error: Failure when trying to detect firmware flash

 
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Rilo2 error: Failure when trying to detect firmware flash

On a DL380 G4 series server, running HPONCFG.exe against a RILO2, I get the following error:

Error: Failure when trying to detect firmware flash.

Any suggestions on how to resolve this? Thanks.
14 REPLIES 14
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HPE Pro

Re: Rilo2 error: Failure when trying to detect firmware flash

Hi Jonathan,

HPONCFG requires latest ILO interface driver to interact with ILO at firmware level.

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
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Re: Rilo2 error: Failure when trying to detect firmware flash

I'm at the latest firmware for the Rilo 2. fw:1.21 and the HP ILO interface driver for Windows 2003\2008 is at version 1.15. I have about 126 Rilos to configure. I still get the error like this when I launch "hponcfg"

C:\Program Files\HP\hponcfg>hponcfg
Firmware Revision = 1.21 Device type = RILOE II Driver name = cpqrib2
ERROR: Failure when trying to detect firmware flash.

Any other suggestions? Thanks.
Highlighted
HPE Pro

Re: Rilo2 error: Failure when trying to detect firmware flash

Hi Jonathan,

Are you able to log in to ILO using web interface?

what is the exact command that you are trying while running the HPONCFG script.

are these ILO ip addresses are pingable?

check this thread for create new script to reset the ILO
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1292430811823+28353475&threadId=1359551

1) Create a file, say network_reset.xml, with the following content:
---------








---------
2) Then run hponcfg /f network_reset.xml.

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details

Accept or Kudo

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Re: Rilo2 error: Failure when trying to detect firmware flash

Aftab,

I'm able to connect via the web interface to the Rilo and ping the ip.

I'm running a couple xml files against the rilo and here are some of the commands I'm running:

















The scripts work great against the ilo and ilo2, but not against the Rilo 2. I haven't tried the network reset yet. Any other suggestions?

Thanks,

Jonathan
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HPE Pro

Re: Rilo2 error: Failure when trying to detect firmware flash

I agree and there isn't latest firmware for RILOE. try the network reset script.

I had similar issue on one of my servers long back and it got resolved by updating ILO interface driver and firmware but in your case it is RILOE.

I don't have RILOE in my setup otherwise I would have tested the HPONCFG configuratino for you but I'm sure by tweaking with scripts would do the JOB. refer to HPONCFG guide.

I will keep you posted if I find something.

anyone else has something to add..?


thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details

Accept or Kudo

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Re: Rilo2 error: Failure when trying to detect firmware flash

Aftab,

I tried running the network reset and this was my results. Looks like it's not even running the utility to execute the script?

C:\Program Files\HP\hponcfg>hponcfg /f network_reset.xml
Firmware Revision = 1.21 Device type = RILOE II Driver name = cpqrib2
ERROR: Failure when trying to detect firmware flash.

Any other ideas? Thanks.

Jonathan
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Re: Rilo2 error: Failure when trying to detect firmware flash

Is it possible to use the CPQLOCFG.exe utility instead of hponcfg.exe to run my scripts locally? I've tried to upgrad the RILOE II board driver to 3.6 and the hponcfg to the latest version 3.1.1 but still receive this error below:

C:\Program Files\HP\hponcfg>hponcfg
Firmware Revision = 1.21 Device type = RILOE II Driver name = cpqrib2
ERROR: Failure when trying to detect firmware flash.

Thanks.

Jonathan
Highlighted
HPE Pro

Re: Rilo2 error: Failure when trying to detect firmware flash

Hi Jonathan,

Hope you are running HPONCFG on local machine where you have RILEO II card installed. it does not work remotely.

DL380 G4 comes with Integrated Lights Out (iLO) Standard Management so any specific reason for adding additional RILEO II card.

Did you power cycle the server and tried.

What is the RILEO driver version
It has to be 3.6.0.0 (E) (cp010898.exe)in order work with HPONCFG

update the driver and restart the server.

HP ProLiant Remote Insight Lights-Out II Board Driver for Windows Server 2003
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18964&prodSeriesId=397204&prodNameId=264858&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-f3648db5644b40588eb9f2fc18


You can try The Lights-Out Configuration Utility (CPQLOCFG.EXE)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18964&prodSeriesId=397204&prodNameId=264858&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-0fcb2f1331034568b60b4061f1&mode=3

please keep me posted.

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details

Accept or Kudo

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Re: Rilo2 error: Failure when trying to detect firmware flash

Aftab,

I am running HPONCFG locally on the server where the RILOE II card is installed. Yeah, we should have just used the onboard ilo.

I tried rebooting the server after upgrading the Board Driver to version 3.6.0.0. Still get the same error.

I will try to run the CPQLOCFG.

Let me know if you have any other suggestions. Thanks.

Jonathan