Sending alerts does not work for hardware problems

[anonymus13]

Hello, I have a server with iLO Amplifier Pack Version 2.14 installed and running. I have added several servers without problems, they also communicate normally with the server. The problem I have is that it is not sending alerts by mail when there is a hardware failure, which is what interests me. When doing mail sending tests it works correctly, and from time to time it sends mail informing that there is a new update for the ILO. I have made several configuration attempts, but I can't get mail to be sent when there are hardware problems. That could be happening?

[Anu_K]

Hello anonymus13 ,

You could try checking if all the alert categories (Especially Hardware Failure) and severities were selected while configuring the alert settings.

If not selected, please edit the alert settings to make sure Hardware failure alert category is selected and also select all the severities especially Critical and Warning.

Hope it helps!