Automatic Event handler not responding to events

[help.desk]

Having issue getting Automatic Event handler to send and email.
Can gernate a critical for a system unreachable. Event registers in SIM.
Auto Event handler does not repond to event.
can send test emails ok.
Auto event handler has a last run time...this never changes...can not find a scheduling or related function to force run on Auto event handler.

[Newton S]

I haven't come across this,

If u haven't tried , How about creating a new task against and verify if that too has the problem

[David Claypool]

First, check you Automatic Event definition to make sure it is using the right criteria. Then check the logs to see if there are any reported issues.