Server Management - Systems Insight Manager
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Cannot login HPSIM 4.2.01

 
AndriusZ
Advisor

Cannot login HPSIM 4.2.01

Hi all. I saw several post below regarding login problems on W2k3 servers, but I have the same on SUSE Linux Entrp 9.0
I can't login to SIM page.
with IE I get "bad request 400" "The page cannot be found" and with Firefox after login I am redirected to login page again.
Credentials are correct. I get notification email message "Event Identification and Details - Successful Login"
I tried to upgrade 4.2 to 4.2.01 version, but have the same problem.
mx.log have record "09:56:48 EEST,SESSION,SUCCESS,LOGIN,USER,Successful Login (10.2.1.25),NOTE,root,,,"
This issue appeared suddenly, no configuration take place.
I found, that on some PCs page work correct. So I compared systems and found differencies in Java (sun) versions. It seems, that HPSIM don't work with Java 1.5 and working correctly with 1.4.X
P.S. sorry for my English
2 REPLIES 2
AndriusZ
Advisor

Re: Cannot login HPSIM 4.2.01

After uninstalling Java RE 1.5_02 and 1.4_2_x and installing 1.4.1_04 it works fine.
AndriusZ
Advisor

Re: Cannot login HPSIM 4.2.01

So.. it seems HPSIM depend on Java version and don't work with newest JRE 1.5.x