Custom Error Levels

[Richard Borger]

I am trying to find out if there is any way to set custom error levels. I need to set up notifications so that if a system is unreachable for a certain period an email is sent, but if the unreachable state is a longer period of time, it will cause a page to be sent to another group. It appears that the simplest way is to be able to set error levels based on retries, but I cannot find any documentation on how to accomplish this. I'm running SIM 4.2 on an NT 5.2 (Win2k3) box and all servers are HP Proliants.

[David Claypool · Accepted solution]

Richard, the way to do this would be with external logic. Set up your Action on Events to call a custom command rather than emailing. Your custom command could be a batch file that applied the appropriate logic.

[David Claypool]

Bumped to be above moved questions...