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Re: Error message when trying to deploy Proliant Support Pack

 
Tommie
Occasional Contributor

Error message when trying to deploy Proliant Support Pack

Hi.
I´m using sim 4.1 and im trying to deploy a Proliant Support Pack for NT4.

however when i try to deploy the package i get the following error message:

Could not execute the tool: Initial Proliant Support Pack Install.No vallues was supplied required argument with promt: Enter drive letter for setupc.exe (i.e e:

What am i doing wrong

 

 

P.S.This thread has been moved from  ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum- HP Forums Moderator

1 REPLY 1
David Claypool
Honored Contributor

Re: Error message when trying to deploy Proliant Support Pack

Just making sure that you are in fact using 4.1. This was something we saw in 4.0 that was fixed with 4.1.

The workaround was to not use the [Run now] button but to schedule in the future, even if scheduled in a few minutes.

If you are in fact running 4.1, please open a case with customer services so this can be tracked and escalated to the developers.