Error "Error retrieving catalog" while

[tiroa]

Hi all :)

I installed Systems Insight Manager 4.1 for windows 2000 sp4.
When i try to install the ProLiant Support Pack on the managed system by choosing "Deploy->Deploy Drivers,Firmware and Agents->Initial ProLiant Support Pack Install" and selecting the OS, i have this error "Error retrieving catalog. Be sure a trust relationship is established with the repository device." in the "Step 3: Select a Windows Support Pack" page.

PMP 3.0 is already install with T2415BA_4.01.00_Win packge downloaded on http://h18004.www1.hp.com/products/servers/management/hpsim/index.html

Thnak u for your help

[Ed Cox · Accepted solution]

On your SIM server...open up the System Management homepage (the port :2301\2381 view of the server). Once you are there, go to the settings tab and the click the Options link at the bottom. Scroll down about halfway and you will see where you can setup Trust. Even though SIM is installed on this server... Trust is not automatically assumed. You can choose for the server to "trust itself" by one of three methods:
Trust All
Trust by Name
Trust by Certficate
Once you've done that...go back to the SIM application and go to the Logs tab, View All Scheduled Tasks and run the Daily Device I.D. task and the SNMP Polling Task for Servers task.
The trust relationship takes a little while to finally show up under SIM, but that should get you going.
Ed

Ed