HP Network Configuration Utility for Windows 2000

[Jonathan Ferry]

Hi,
I have two servers both running Win 2000 SP4 that I can't update the HP Network Configuration Utility for Windows 2000 utility from 7.30.730.0(cp005318.exe) to 8.30.0.0 (cp006058). The log states "Smart Component, cp006058.exe, failed to install with status 0" Any ideas?

[Craig McK]

Hi Johnathan,

Is there anything listed in:

C:\CPQSYSTEM\log\cpqsetup.log

for this component installation?

[Jonathan Ferry]

Hi Craig, The contents of the update are as follows:
Setup Session Beginning 12/04/2006 - 11:35:34
---------------------------------------------------------------------------

Command Line Parameters Given: /silent


Name: HP Network Configuration Utility for Windows 2000
New Version: 8.30.0.0

Beginning Silent Session...



The software is installed but is not up to date.

Current Version: 7.30.730.0



- the component will be updated to the new version


Not all files were installed.

Not all files required for installation were copied.


The operation was not successful.


---------------------------------------------------------------------------
End Session


The file doesn't contain the most helpful of information!

Thanks for your help.