HP SIM 4.2 Sp1, Version Control Manager, passive ftp

[Rimvydas]

Hello,

I'm trying to use new SIM. It contains Version Control Manager. This manager has an ability to update catalog from hp.com. But it tries to do that by using active ftp method:( This method is not allowed for us. So my question is how can I change this update method to passive ftp. Thanks.

[Jason Hindson]

I'm not sure if this is possible. You may have to download the support packs yourself and upload them manually.

[Rimvydas]

As you know there is not only Support Paq available. I do not want to do all job manualy and to check for various updates from time to time:( So shame:(

[Peter Narkotsky_1]

Join the club. I bitched to HP about this about a year ago - nothing changed since.

[Rimvydas]

What a shame !!! :) Dear HP guys, DO SOMETHING !!!

[Keith Rogers]

We are investigating this now. If you can, please describe the configuration(s) being used so we're sure to set things up correctly. Thanks.

[Rimvydas]

What do you want to know? Version control manager is configured to get updates from HP site. It was unable to get any updates. My network admins sniffed the network and saw that version control manager tries to connect to ftp server by using ftp active mode which is nott allowed in our bank.