HTTP 400 Error

[Graham Fairbank]

Help!

When i browse to my insight manager i get HTTP 400 Bad Request after i give it good credentials. it fails properly if i give it bad credentials, and yes, java does load.

who has seen this?

thanks!!!

[Jens Schröder]

Hello Graham, I haven't experienced that myself, but "page not found" errors may have many reasons from browser misconfiguration in respect to proxies or security over (rarely) java runtime incompatibilities to erroneous serverside installations etc..
It would be helpful for analysis, if you could tell, if it's supposed to be a clientside or serverside issue. Have you tried to connect to your SIM with different browsers? Have you opened HP SIM on the server itself? Which java version do you use?

Appearently, no HTML page can be generated after successful login. Have you checked that all services connected with HP SIM are running properly on the server? Probably the main web application is not being loaded by the (tomcat?) server.

[Jens Schröder]

A colleage just had the same problem, I think. The point is, that after successful login the protocol switches to https, which lets the browser interpret the proxy exceptions differently (in MS IE). Check the zone you're in! It's supposed to be secured local intranet (see status bar, right). If it shows the internet symbol, the proxy settings have to be modified.