IE / Java Freezing SIM 4.1

[kittuk]

Apologies if this is a repeat post.

I am running xp sp1 and IE6. when refreshing the SIM 4.1 screen automatically it freezes, shows part of my desktop in the SIM page then locks all other open IE instances.

I can only end task to recover.

Any help is much appreciated.

Kev

[Terry Auspitz]

Have you tried uninstalling and reinstalling Java?

[kittuk]

Yes on numerious occasions. Its Java 1.3.1_20. I have deselected in the cpanel under browser to use IE as default runtime due to other 3rd pty application issues.

Thanks

K

[David Claypool]

Your information doesn't match the requirements. The minimum version for HP SIM 4.0 and later is 1.4.1_04. You cannot use anything prior.

[Steve Miller_15]

I am having a similar problem. When I launch SIM 4.0 on 2003 server with IE6, the intro screen sits at "Please wait. Checking for Java Plug-in." I never get the login page. Tried uninstalling and installing the latest version of Java, but no luck. Nothing shows in the error log.
Any suggestions?

Thanks,
Steve

[Terry Auspitz]

Steve, please see this thread: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=656817

The short version is that the latest IE patch conflicts with SIM and an update to SIM is coming. In the meantime, you can run another browser (Mozilla and Firefox both work), or uninstall the patch (subject to the usual caveats about running an unpatched system when the vulnerabilities are being actively exploited in the wild).

-Terry

[Steve Miller_15]

Thanks for the link Terry! Netscape is working fine.

[Cherruau]

You should uninstall the KB867801 microsoft
patch, or use an another browser.
I use the SIM SP1, and now I can browse with microsoft