Install Software and Firmware

[Shain C Dyckman]

Even after reading the forum, I am still not clear. Is SSH required on the target for installing components associated with a Proliant Support Pak? I am trying to update the Management Agents and Version Control Agent on a Server via SIM 4.1. The target server currently trusts my SIM server by certificate. SIM and Open SSH are running on the SIM server under a local administrator account that does not exist on the target server. My install task is failing. All I get under task status is "Agent Failed command"

Thanks

Shain

[David Claypool]

There are 2 very different concepts:

1. Initial ProLiant Support Pack Install
2. Install Software and Firmware

1. Use case is one or more ProLiants running Windows but without any HP software. Desire is to load the ProLiant Support Pack without any pre-requisites. HP SIM runs a task that prompts the user to specify the machines they desire to do this on, select the PSP out of the VCRM, and supply Windows logon credentials. HP SIM then "shells out" to a command line prompt locally to address the remote systems using the setupc.exe utility from the PSP and passes the parameters for the machine name and authorization.

OpenSSH needs to be on the central management server running HP SIM. Nowhere else. The target must be running Windows and you have to know valid login credentials. Nothing else needs to be on the target machines.

2. Use case is that Version Control Agents are available at each of the systems and you want to deploy a new version of either software or firmware. HP SIM performs a task whereby you are asked which PSP to deploy out of the VCRM, the machines it is for, and when to run it. HP SIM then makes a secure HTTP connection to each of the VCAs and tells them to retrieve the PSP from the VCRM and do the install.

VCA is required on every system. At least 1 VCRM has to be running. OpenSSH is not used whatsoever.

[Shain C Dyckman]

Thanks David, this allows me to cross off SSH as an area to troubleshoot. Do you have an suggestions as where I can find out why the task is failing?

A VCA is installed on the target server and javascript:postAnswerSubmit('submit');
submit a VCRM is installed on the SIM server.