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Installation-upgrade , reboot and bigs problems

 
Stephan.H
Frequent Advisor

Installation-upgrade , reboot and bigs problems

Hi,
i have a problem with my installation of insight 7.20

I deploy a package 7.20 on a DL360 with insight 7.00
The package contain all drivers and all Agent and software

i did this with a command line like this :
D:\repository> setupc.exe bc00015.xml

the installation goes right until it upgrade the network driver. I recieved an error message the os says that he cannot launch the new driver
I clik OK and reboot the server after the installation finish.

after the reboot i have some big problems :
https://server:2381 -> gives me the 7.20 interface on anonymous
I click on "logout" -> and the navigator, load the old interface 7.00 !

i tried to shutdown all the HP services i can always reached https://server:2381

i found no process on memory.

i need help, if someone have an idea.
1 REPLY 1
Rob Buxton
Honored Contributor

Re: Installation-upgrade , reboot and bigs problems

There were some problems with earlier versions of the PSP and a Network driver. 7.20 is now quite old, and I cannot recall all of the details.

You could try searching through this forum as the issue was discussed.

From memory I had to delete and rediscover the network device and then install the new driver to work around the problem.
It was restricted to a certain kind of NIC if I recall correctly.