Installing Agents through HPSIM Console

[Don Clifford]

I have installed HPSIM5.0 and am attempting to install the PSP. Using the Initial ProLiant Support Pack Install, we get an error indicating there was a rights issue.

We are listed as admins on both boxes. There is a trust, the support pack downloads, but......

There was a problem connecting to the HP Systems Insight Manager server. Make sure that:
1. Your username has been added to HP Systems Insight Manager.
2. Your username and password, if specified, are correctly spelled.
3. HP Systems Insight Manager is running.
4. You used ´--´ for any long options and double quotes if your username includes a domain.
Example: --user "mydomain\myusername" --pass mypassword

Any help would be appreciated,

[Agnem]

Are you specifying your domain name\account in that format? Configure SNMP to accept packets from any host also on your target machine and of course that your public and private strings are right.