MS Clusters unrecognized

[stefano colombo_1]

I have a problem with MS clusters not being recognized by HPSIM .
I have all the hosts in HPSIM but non of them is recognized as cluster node .

All of them have the cluter included in the HP Agents list.

can anyone help me ?
thanks

[May_11]

Forward following information from the HPSIM troubleshooting help file:

Issue: Clusters or cluster nodes are not identified correctly.

Solution: Clusters or cluster nodes might not be found for the following reasons:

Starting with SmartStart version 6.30, one of the cluster agents is not installed correctly. The executable is installed on the cluster node, but the Windows registry must be updated.

Access the Windows registry (select StartRun and enter regedit.)

Create the following key:

HKEY_LOCAL_MACHINE,"SOFTWARE\Compaq\CompaqCommonClusterAgent\CurrentVersion"

Value: Pathname,%REG_EXPAND_SZ%,"%SystemRoot%\System32\svrclu.dll"

This update is available starting with SmartStart CD 7.4.

Be sure the IP ranges in automatic discovery are set to include the cluster and cluster nodes (and not exclude them).

If the name of the cluster or its node has changed, be sure the DNS servers being used by the cluster and HP SIM both have the new name.

The cluster node might be down.

The cluster node has Insight Agents older than version 4.22.

The Insight Agents are not running on the cluster node.

The SNMP Agents are not running on the cluster node.

The network traffic is congesting the network for a significant time.

SNMP community string might not be matching with that of the HP SIM settings.

Verify the following prerequisites are met:

The Cluster Management Agents must be running on all the cluster nodes.

The system must be identified as a server or cluster for cluster identification to run against that system during discovery.

Hope it's helpful.