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Re: Notification from SIM 5.2 sp2 when server is down

 
Jeff La
Occasional Advisor

‎01-14-2009 07:08 AM

‎01-14-2009 07:08 AM

Notification from SIM 5.2 sp2 when server is down

I have recently installed the latest version of SIM on a different SIM W2k3 server and I can't get SIM to notify me when a server is down. I have verified the snmp com string and the trap address and its all good. I can adjust threshold setting and always get notified but never get an email when a server is down. I have been working with insight for about 8 years but am now stuck and frustrated! What am I missing?
Thanks in advance!

Jeff
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marsh_1
Honored Contributor

‎01-14-2009 08:03 AM

‎01-14-2009 08:03 AM

Re: Notification from SIM 5.2 sp2 when server is down

hi jeff,

to clarify are you getting the events or is the event notification task not working properly ?

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Jeff La
Occasional Advisor

‎01-14-2009 12:40 PM

‎01-14-2009 12:40 PM

Re: Notification from SIM 5.2 sp2 when server is down

Well, I have gone through the re-setup of the hardware discovery task and it seems to be working now. I found some old posts that where others seemed to have had the same luck.


Thanks!
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