Outdated HP SIM messages

[Brian Davis_4]

We are having a problem with outdated messages from HP SIM 4.2. We will receive messages dated several months old for a "system unreachable" or "system reachable" message. We will usually get several in a row. The issue started after we upgraded from Compaq Insight Manager 32-bit to HP SIM 4.1 and then followed us to HP SIM 4.2. Has anyone had this problem or know how to fix it? I have checked system times and everything is correct and current. The SIM server and problem server are on the same LAN and IP network. There seems to be three servers involved in the outdated notifications. They are all DL380's running 7.1 agents. Please help me so I can get some sleep at night.

Thanks.
Brian

[Alfredo Soares]

Hi,

Did you install SP2 of SIM 4.2?It seams it resolves some issues with that.

On this SP2 Readme.txt ( ftp://ftp.compaq.com/pub/softpaq/sp30001-30500/sp30271.txt), says: "- Fixed a problem with email or pager messages sometimes being sent for old events."

Alfredo