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Polling Events

 
Jim Bradner
New Member

Polling Events

In IM7 I received Change of Status events after IM7 polled the servers. In SIM 5.0 I am not getting those events. Is something not set up correctly? Right now I am only getting System reachable/unreachable events.
5 REPLIES 5
Daniel Leblanc
Honored Contributor

Re: Polling Events

Are you set like this:
is everything like this set?:

1 All you re server SNMP setting are set for TRAPS>Communite name(correc name),TRAPS>Communite name>traps destination> 1-server Insight & 2-127.0.0.1
#2 All you re server snmp setting are set for SECURITE> Accepted community name>Communite name(correc name),All you re server snmp setting are set for SECURITE> Accepted community name>Communite name> Accepted packet from these host>1-server Insight & 2-127.0.0.1.

3# in youre Home page manegement>Setting>Securite
A_IP Binding-Nothing
B_IP Restricted Login-Nothing
C_Local Server Certificate-Nothing
D_Local/Anonymous Access-Nothing
E_Trust Mode>Secure Trust Modes:Trust by Certificate
F_Trusted Management Servers>Importe you Insight server certificate
G_User Groups-Nothing
Jim Bradner
New Member

Re: Polling Events

Thanks, I will check that. The servers do show that they have changed status if I look at "All Systems" and I look at Hardware Status, but I do not get any events when they change to a degraded status or recover.
Rob Buxton
Honored Contributor

Re: Polling Events

Remember the process is two way.
HPSIM polls the servers for up / down etc.
The Agents send traps to HPSIM, so the trap destination needs to point to the new server.
The new server also needs to be in the allowed hosts.
Jim Bradner
New Member

Re: Polling Events

ok, but can't HPSIM see change of status and send an alert to uncleared events? IM7 was able to do this and I did not have the HPSIM as an allowed SNMP host with all the monitored servers.
Jim Bradner
New Member

Re: Polling Events

ok, but can't HPSIM see change of status and send an alert to uncleared events? IM7 was able to do this and I did not have the IM7 as an allowed SNMP host with all the monitored servers.