Problem trying to repair agents!

[AndreasLans]

Hello!

So I have a trust issue between one of my clients and the CMS, but when trying to repair the agent i get:

"unable to connect to the target using provided username and password". Ive done this multiple times, and I know that the password surely is correct, what Im unsure about is wheter or not there should say anything in the domain box???

[Albert Austin]

If your clients are on a domain then use you need to mention domain name.The username/password you use to repair these agents should have local administrator permisions. well are the agents you are trying to connect/repair windows based?