Problem with Certificates

[Tarik Karic]

Hi, I'm having problems managing my remote systems from the IM console. Hardware notification works, even from the client servers i was able to make a baseline check, but from the console, when i click SW i get error about the trust. Out of desparation i even changed this to trust all comuters withouot the certs but still does not work. Any help is welcome.

Thanks

[Scott Robey]

This is a known issue. I tried to find an advisory on it but I guess I wasnt looking good enough. Anyway attached is the patch. Let me know how this goes. SP3 will also contain this fix when it is available for SIM.

copy the trustmx.jar file to the sim install directory\patch directory
stop and restart the SIM service

[Tarik (EMG)]

I did that but it looks nothing has changed. I will keep looking for advisory too. I'm running ver 5 of SIM, maybe should look if there is a new SP somwere. Thanks on a quick reply.

[Rob Buxton]

If the VCRM and HPSIM are on the same Server, check that the Trust on the HPSIM Server itself is okay. It has to trust itself as it is HPSIM talking to the VCRM.

The VCA's talk to the VCRM using an account / password that is set up. The way I got this to work was to set up a local account with Admin rights on the VCRM Server and use this.

[Tarik (EMG)]

I'm not sure what you meant with local account and trust, can you be more specific? From the clinet version control console i can see the server and can compare it to the baseline. Both repository and SIM are on the same box. Thanks for the reply though.

[Jim Walsh_2]

he setup a local user/pass on the VCRM (which may be your CMS), and then he had that user/pass setup in SIM to use for auth.