Server Management - Systems Insight Manager
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Re: Problems during install Insight Manager

 
awinkel
Occasional Advisor

Problems during install Insight Manager

I want to install Insight Manager on my HP 360DL but during the installation of the SQL server the setup is hanging when "performing initial database population"
I'm using Windows 2003 standard edition.
Does anybody know how to solve this?
7 REPLIES 7
Joel Rubenstein
Honored Contributor

Re: Problems during install Insight Manager

Are you trying to use an existing SQL 2000 installation?
awinkel
Occasional Advisor

Re: Problems during install Insight Manager

No, only MSDE is installed from the same cd.
Joel Rubenstein
Honored Contributor

Re: Problems during install Insight Manager

The reason I asked is because the typical cause of that hang during SIM installation is when trying to install SIM using an existing SQL 2000 server which had been created using a non default collation sequence.

When the install hangs before you abort it you might look in the C:\Program Files\HP\Systems Insight Manager\logs directory to see what the actual error was.

Also MSDE creates a detailed log during installation which can be found at c:\msde.log
awinkel
Occasional Advisor

Re: Problems during install Insight Manager

I've found the logfile msde.log and anything seems to be ok. On the server is also installed the oracle enterprise manager with a small oracle database for the data from the enterprise manager self.
Can that cause the problem?
Jocke_3
Occasional Contributor

Re: Problems during install Insight Manager

Have you checked your regional settings for your login, if it has anything to do with the collation?! MSDE probably select from your regional settings during setup. Maybe...
awinkel
Occasional Advisor

Re: Problems during install Insight Manager

I've checked the regional settings and they are ok.
I've tried again to install insight manager and during the install I checked the logfile. This is the content of it:

========== Begin Initial Configuration Record ==========
-------------- Operation = Configure
-------------- Date = ma, 18 oktober 2004 10:50:16 AM CEST
-------------- User = Administrator
-------------- Host = MONITOR01
Configuring Server Components (12):
1. Initialization File
- Successful
2. Node Security File
- Updating
- Successful
3. Server Property File
- Successful
4. Server Authentication Keys
- Successful
5. SSH Keys
-------------- Date = ma, 18 oktober 2004 10:50:16 AM CEST
-------------- Operation = Configure
========== End Initial Configuration Record ==========
An internal error occurred.

Server-Support
Super Advisor

Re: Problems during install Insight Manager

Yes, I also face the same problem here in setting up the Database on my SQL Serve r2005 for HP SIM 6.23

Can anyone shed some light in this matter please ?

what's the Initial database that we need to create for HP SIM ?
Best regards,