Server Management - Systems Insight Manager
1833758 Members
2759 Online
110063 Solutions
New Discussion

"Initial Proliant Support Pack Install..." Error

 
Alfredo Soares
Frequent Advisor

"Initial Proliant Support Pack Install..." Error

Hi All,

Most of the time i try running "Initial Proliant Support Pack Install..." i get

HP Remote Deployment Console Utility
-----------------------------------------------

Initializing...

Unable to connect to the target computer. All available connection methods were attempted with no success.

A possible reason is that the operating system of the target computer is not supported. Either the username is unknown, or a bad password was provided.

Unknown Initialization Error!
-------------------------------------------

I have read thread
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=795113, but my password doesn't have any special characters.
My server is HP SIM 4.2 SP2, on Windows 2003 Std withOUT SP1, and it is a Domain Stand Alone server. I'm using a domains admin user to try to install PSP using "Initial..." to the server that are also Stand Alone domain members. My SIM server was installed using a local administrator account user other than administrator.

Can the problem be something else than Rob talked about in the thread i mention above (Windows will complain with "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed)?

Thanks

Alfredo Soares
3 REPLIES 3
Aravindh Rajaram
Honored Contributor

Re: "Initial Proliant Support Pack Install..." Error

you have said "My SIM server was installed using a local administrator account user other than administrator.". So, have you configued the SSH properly on the CMS?
Alfredo Soares
Frequent Advisor

Re: "Initial Proliant Support Pack Install..." Error

Hi AMicSys,

Yes.Its runnig allright.
I can use "Command line tools" on the CMS.
I think this error only occurs when i schedule, the "Initial PSP Install...".If i do "Run Now" it runs ok.
Didn'y you ever come across this problem?

Thanks

Alfredo
Jonas Back_2
Super Advisor

Re: "Initial Proliant Support Pack Install..." Error

I have the same problem - did you solve this problem?