Remote Support Client on hosted VM

[MaierCH]

Hello @all,

can i use the remote support client with hp-sim on a hosted virtual machine that i can send hp eva service event´s to the hp support center ??
i only want to use the automatic service notification and not all the features from the HP Service Essentials Remote Support Pack.

The online pdf advice that The Service Essentials Remote Support Pack does NOT support being hosted on Virtual Systems.

regards

chris

[David Claypool]

That is correct.

[MaierCH]

hi david,

are there now chance that the remote support client is running on the vm ??

thanks

best regards

chris

[Peter Stankiewitz]

Hello David,

did you know if HP will support RSP under VM in the next future?

Because a dual quadcore 3GHz is not the right host for the monitoring software.

Regards Peter