Server not supported error message

[RyanLSanders]

I have been tasked with running the HP Insight Diagnostics on our servers. We currently have noting in place now.

I installed the latest version of the System Management Homepage on a server, next I installed the HP Insight Diagnostics. For some servers I am able to get the Diags to run and its a excellent report. On other servers I get an error message that reads
"HP Insight Diagnostics is not supported on this porduct. Manufacturer: HP, Product Name: Prolinant DL320 G2, System ID: 000h"

I also have a DL360 G3 that I get this error on.

If these hardware platform is not supported how to I get the same type of report? Or what to do to fix the problem?

P.S. This thread has been moved from ITRC server mgmt (Insight Manager 7) Forum to ITRC HP Systems Insight Manager Forum - HP Forums Moderator

[Rich Purvis]

What version of HP Insight Diags are you using? Have you tried the latest release?

-Rich