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Re: SIM 4.2 upgrade -> Automatic Event Handling problems

 
AlainD
New Member

SIM 4.2 upgrade -> Automatic Event Handling problems

Hello,
since a have upgraded my SIM 4.1 to 4.2, all Automatic Event Handling task are not running anymore, event if I create new one.
Events are still received, event status is updated but Automatic Event Handling task are not starting anymore.
Does somebody have a suggestion or a solution please?
Alain
4 REPLIES 4
Christian Mentschik
Regular Advisor

Re: SIM 4.2 upgrade -> Automatic Event Handling problems

hi,
make the upgrade to sim 4.2 sp1. you can find it under http://www.hp.com/go/hpsim download. maybe it helps.

best regards christian
AlainD
New Member

Re: SIM 4.2 upgrade -> Automatic Event Handling problems

I have try it this weekend and unfortunately it don't help :-(
S Paulsen
New Member

Re: SIM 4.2 upgrade -> Automatic Event Handling problems

Unfortunately, I have had the same problem and now I get a java error - saying error on page when trying new or editing an existing event task. This shows up specifically under the 'select systems'. No matter what I select I get this error. I have java build 1.5.0_02-b09. Anyone else having problems creating the Automatic Event Handling tasks?

Re: SIM 4.2 upgrade -> Automatic Event Handling problems

try changing your locals back to english US, drop the security down to low in internet explorer and also add your sim server to the trusted sites in IE, i hope this helps you out