SIM 4.2

[Paul Surratt]

I have just installed this, when I try to start the Systems Insight Manager, it begins loading the page but never completes, just hangs. This is an AMD 1600+ system with 1gb RAM.

[Paul Surratt]

I thought attaching this screen shot might help.

[James D. Young]

make sure you apply the critical patch, it should fix this problem.

[Paul Surratt]

I see critical patch downloads for 4.1 sp1 and 4.2 sp1, but I have installed 4.2 sp2, and there is not critical patch for this.

[Rob Buxton · Accepted solution]

What version of the JRE do you have installed?

You might want to try firing up the JRE Console and clearing Cache etc.

What happens if you browse to https://HPSIMServer:50000 from another workstation?

[Paul Surratt]

I was indeed able to get in from another workstation. Thanks for all your efforts!