Server Management - Systems Insight Manager
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Re: SIM 6.1 Warning!! OR HELP!!

 
Brian Hahne
Regular Advisor

SIM 6.1 Warning!! OR HELP!!

I have had a few issues with SIM 6.0, and decided that the 6.1 that just came out with the total ICE install, was the upgrade that might fix the silly issues we've had.

I got both DVD's today.. installed the upgrade..
and the darn thing WIPED THE DATABASE.

Seriously, does HP test this stuff before they release it?

Users/Authorizations, gone.
license info, gone.
range for ip's, gone...

Anyone have a good way to restore all this information?
28 REPLIES 28
Rob Buxton
Honored Contributor

Re: SIM 6.1 Warning!! OR HELP!!

Don't suppose you had a backup of the database?
I've a few issues with HPSIM 6.0 as well, posted a note as I'm trying to find the release notes / upgrade notes.
Might just ensure I snapshot the server before I start and backup the database!
Brian Hahne
Regular Advisor

Re: SIM 6.1 Warning!! OR HELP!!

I do have a backup of the db.. but I have no idea if any schema changes occurred in the 6.0 to 6.1 upgrade.

I should also add there are no managed tasks, automatic tasks, or anything. It's very odd.... the whole system is blank almost.

I wonder if restoring the db backup would help..

the other option is falling back to 6.0 and waiting til they fix this mess.

very disappointed...
Rob Buxton
Honored Contributor

Re: SIM 6.1 Warning!! OR HELP!!

So it essentially behaved as a new install. Did it indicate it was doing an update during the install?
Did you find any release / upgrade notes.
Brian Hahne
Regular Advisor

Re: SIM 6.1 Warning!! OR HELP!!

I wouldn't say it behaved as a new install, because there are no managed tasks... even in a new install, there are tasks left behind that the system runs, for discovery, etc..

I found upgrade docs, yes.
http://h18013.www1.hp.com/products/servers/management/hpsim/infolibrary.html

The other issue I had was the install wouldn't start because the RDP web client wouldn't allow connections. So I had to drop back to 5.3 docs to figure out how to set security pre-req's on a win2k8 box.
Brian Hahne
Regular Advisor

Re: SIM 6.1 Warning!! OR HELP!!

Restored db over the top from backup... didn't help. No tasks, no license data, nada... even though the LMcertificate table is populated with license info.

I'm not sure what that upgrade did aside from mess everything up. 6.1 has been in the works for a while.
They shoulda got it right by now

Oh... and VCRM broke again too...
back to the 2.x version. At least THAT one works.
Tuscani_1
Frequent Advisor

Re: SIM 6.1 Warning!! OR HELP!!

Thanks for posting.. I am also having a few issues on 6.0 running 2008 R2 x64.. I think I will wait a bit before upgrading to 6.1. Does the 6.1 upgrade allow Insight Remote Support to work on 2008 R2 x64 now?
Mikael R├╢nnb├дck
Super Advisor

Re: SIM 6.1 Warning!! OR HELP!!

Great to know, I was also considering upgrading, partly to get the new VCRM and partly to get the new 8.50 MIB's.

I guess I too will hold off for a little while :)
Brian Hahne
Regular Advisor

Re: SIM 6.1 Warning!! OR HELP!!

I've actually had this happen before...
the remote support pack wasn't integrated either as I look at it.

It's like SIM installed, then the other components, but nothing integrated back INTO sim.

I'm uninstalling the entire suite and dropping back to TopTools. :-)

kidding. likely 6.0, even though that was buggy.
Brian Hahne
Regular Advisor

Re: SIM 6.1 Warning!! OR HELP!!

Unable to uninstall VCEM still....
Have HP support on the phone trying to help.
Seems VCEM half-way upgraded, and now can't come off... and SIM won't come off without VCEM off, so I'm stuck.

ARGH