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тАО07-12-2010 01:35 PM
тАО07-12-2010 01:35 PM
Re: SIM 6.1 Warning!! OR HELP!!
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тАО07-12-2010 01:37 PM
тАО07-12-2010 01:37 PM
Re: SIM 6.1 Warning!! OR HELP!!
I'm still down.. b/c I don't want to reinstall the OS if I don't have to. I'd prefer to just somehow get VCEM and SIM to uninstall, and then reinstall it all again.
Because if I have to reinstall, it's a manual reinstall because this box is our HP/Altiris RDP box also, and I won't be able to image it.. so I would have to do that ALL again, and that is a BIG BIG pain.
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тАО07-12-2010 02:06 PM
тАО07-12-2010 02:06 PM
Re: SIM 6.1 Warning!! OR HELP!!
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тАО07-19-2010 06:44 AM
тАО07-19-2010 06:44 AM
Re: SIM 6.1 Warning!! OR HELP!!
With major kudos to support, Darrin Rawls, Kumar, Julio, Jorge and likely many others.
If anyone else finds the bug, it's fixable. Not sure what did it but it got me. :-)
Our install was a fresh copy of Windows that we put SIM 6.0 and ICE 6.0 on. The upgrade to 6.1 seemed to work but SIM was completely blank.
Turns out the database populated into 'master' in ms-sql, rather than populating into the existing sim database. Really odd. Anyway, it's back up and running..
opening calls on the other issues (VCRM, VMM and ISEE) that have dogged us for months.
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тАО07-19-2010 07:06 AM
тАО07-19-2010 07:06 AM
Re: SIM 6.1 Warning!! OR HELP!!
In the mean time, to proactively check for this condition (if you already have the 6.1 bits), do this:
1. Verify the existence of the following key in the registry:
a. HKEY_LOCAL_MACHINE\Software\Wow6432Node\ODBC\ODBC.INI\Insight_v50_0. There should be a 'Database' item with the name of a database, such as 'Insight_v50_0_16143978' (the number at the end is random).
b.In the unlikely event it's not there, put the "Insight..." db name into the key.
2. Run the installer as usual.
If you already have HPSIM 6.1 installed (fresh or upgrade) correctly, there is nothing additionally needed to do (you didn't have the issue).
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тАО07-21-2010 04:08 AM
тАО07-21-2010 04:08 AM
Re: SIM 6.1 Warning!! OR HELP!!
I take it this is only a problem if you run HPSIM on x64?
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тАО09-30-2010 05:43 PM
тАО09-30-2010 05:43 PM
Re: SIM 6.1 Warning!! OR HELP!!
All this being said, I am now having an issue with upgrading from the Insight Software DVD 6.1b that happens during the install wizard right after I enter my SIM service credentials and click next.
SIM Short version: C.06.00 - SIM long version: C.06.00.00
USING SOAP API FOR C.06.00.00 : Peabody
Trying logon with AMER\_svcSIMwin
Error authenticating AMER\_svcSIMwin on HPSIM: System.Web.Services.Protocols.SoapException: javax.ejb.EJBException: java.lang.RuntimeException: java.lang.AssertionError
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at ConfigUtils.Peabody.MxpiMainService.logon(String username, String password)
at ConfigUtils.ICWebServices.SimSoap._SimLogon(String user, String pass)
at ConfigUtils.ICWebServices.SimSoap.Logon(String user, String pass)
Authentication failed!
RETURN CODE: -2008
I am opening a case in the morning. When I finally figure it out, I will post the solution here.
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тАО09-30-2010 06:13 PM
тАО09-30-2010 06:13 PM
Re: SIM 6.1 Warning!! OR HELP!!
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тАО02-15-2011 06:49 PM
тАО02-15-2011 06:49 PM
Re: SIM 6.1 Warning!! OR HELP!!
Where do I check the settings for this IP Sign on Restriction parameter that you are referring to?
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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