SIM 6.2 - Version Control

[shocko]

Guys,
I quite like 6.2 but i find that version control is quite flakey on it. Even with latest PSP installed on a server sometime SIM reports there is no VCA agent installed even after running an identification or manage communications tasl. Software status polling does not help either. Very frustrating. Anyone experiencing the same issues? I'd imagine its due to some timeout

[shocko]

Furthermore, it seems that the VCA timesout all the time with PSP 8.60 versions and never displays the link on the SMH. Anyone else experiencing this? I can't see why HP cannot sort the VCA software out. it has never been reliable in my opinion.

[ehuang]

same here.

[TechGuru]

Increase the timeout of SMH to atleast 60 secs to aviod the timeout.

[shocko]

Have tried that already. On the traget system i can view vcagent info but the SIM server is not picking it up. Weird. Why does the version control agent in the SMH take so long to enumerate the installed software?

[ehuang]

TechGuru is a guru! :-) It worked.

[TechGuru]

VCA collects information using discovery modules during page refresh, & discovery modules might take longer based on your system configuration.

try to rename the "Discovery" folder to anything else in c:\hp\hpsmh\data\cgi-bin\vcagent, VCA will collect inventory using SNMP/Insight management Agent.

[shocko]

Hi,
It looks like it uses the .exe tools in the discovery folder (i.e. hponcfg) to detect firmware and software on the machine. What i find though is that HP SIM will not report software versions for servers due to timeouts. I dont really want to delete this folder on all machines and it must be there.used by desgin from hp.